JPay Login

Sign in to

Visit the login page:

How to Access your JPay Account

  1. First use the above link to go to the sign in page. Simply click on it and you’ll be taken there automatically.
  2. Type in your email address in the “Email Address” field at the top center of the page.
  3. Then type in your JPay account password in the “Password” field on the right.
  4. Click “Login”. is an online service that helps friends and family of inmates stay connected to their incarcerated loved ones through a wide range of corrections related services such as email, money transfer, video visitation, the JP4 music program, and more. Even though the company’s headquarters are located in Miramar, Florida, they provide services all across the United States in more than 30 states to more than one million inmates.

The company has been operating for more than nine years, and they’ve become well known thanks to the quality of their services and their great customer support. JPay’s customer service area stands out because they have a dedicated team of employees that work extremely hard all day long to provide assistance to friends and relatives of inmates, parolees, probationers, and others making community corrections payments.

If you have problems signing to your JPay account call 1-800-574-5729 to contact the customer support center which is available 24/7 and they’ll be able to help you out.